Refund policy
Returns and Exchanges
We accept returns and exchanges within 14 days of delivery.
To be eligible:
• Unworn
• Unwashed
• Tags attached
• Original condition
Sale items and gift cards are not eligible for return.
Returns
Return shipping is your responsibility.
We recommend using tracked shipping, as we cannot cover items lost in transit.
Once your return arrives and is approved, your refund will be processed within 5 business days.
Refunds go back to your original payment method.
Exchanges
We offer exchanges for size or product changes.
Email shop@boudiccaclothing.com with:
• Order number
• Item
• Size or replacement
We will do our best to hold your requested item for 5 days.
If it is unavailable, we will issue a refund.
Faulty Items
If your item arrives faulty or damaged:
Contact us within 7 days of delivery.
Include clear photos.
We will replace the item or issue a full refund at no cost to you.
Contact
Email: shop@boudiccaclothing.com
We reply within 1 to 2 business days